cb55 Privacy Policy

Section 1

Introduction and Scope

cb55 ("we", "us", "platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy explains what information we collect when you use the cb55 website (https://cb55.cam) and related services, how that information is used, who it is shared with, and what your rights are.

By visiting our website or using our services, you accept the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services. This policy applies together with our Terms and Conditions.

cb55 provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

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Section 2

What Information We Collect

cb55 may collect various types of information about you. This information can be divided into two main categories:

2.1 Information You Provide

Information you voluntarily provide when you register, log in, or contact us on our platform:

• Full name and date of birth
• Email address
• National ID or passport details (for identity verification)
• Payment information — such as bKash, Nagad, Rocket or Upay account numbers (via secure channels)
• Bank account details (for bank transfers)
• Support messages and live chat conversations

2.2 Automatically Collected Information

When you browse our site, our systems automatically collect certain technical information:

• IP address and geographic location (in aggregate)
• Browser type and version
• Device type (mobile, desktop)
• Pages visited and time spent
• Referral source (where you came from)
• Cookie and session data
• Gaming activity and betting history

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Section 3

Purpose of Data Use

cb55 uses the information collected for the following legitimate purposes:

• Account Management: To create, manage and secure your account.
• Identity Verification: To complete the KYC (Know Your Customer) process in compliance with applicable regulations.
• Financial Transactions: To accurately process deposit and withdrawal requests.
• Customer Support: To help resolve your issues via 24/7 live chat.
• Security and Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
• Responsible Gaming: To identify unusual gaming behavior and provide necessary support. See our Responsible Gaming page for details.
• Service Improvement: To conduct analysis in order to further improve the user experience.
• Legal Obligations: To comply with applicable laws and regulations and to cooperate with authorities when required.

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Section 4

Data Sharing and Third Parties

cb55 does not sell your personal information to third parties or disclose it for commercial purposes. However, limited information may be shared in the following circumstances:

4.1 Service Providers

With trusted partners who provide services on our behalf — such as payment processors (bKash, Nagad, Rocket, Upay, banks), cybersecurity providers, and technology infrastructure providers. These partners may only use the information for their designated tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

If disclosure of information is required by law, court order, or direction of a regulatory authority, cb55 may disclose that information. In such cases we will provide only the minimum necessary information.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify users appropriately before any such change.

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Section 5

Cookies and Tracking Technologies

The cb55 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

The cookies we use:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functionality Cookies: Remember your preferences and settings.
• Analytics Cookies: Collect site usage statistics to help improve our services.

You can control non-essential cookies through your browser settings. Please note that disabling cookies may limit some functionality of the site.

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Section 6

Data Retention and Security

cb55 uses industry-standard security measures to protect your information:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on secure, access-controlled servers.
• Access Controls: Only authorized staff may access your information, and only when necessary.
• Regular Security Audits: The security of our systems is regularly tested.
• Two-Factor Authentication: Two-factor authentication is used to protect your account.

6.1 Data Retention Period

We retain your information for as long as it is necessary or legally required. Even after an account is closed, some information may be retained for a specified period — such as financial records and transaction history, which are kept for a defined period due to legal or regulatory requirements.

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Section 7

International Data Transfers

cb55 operates an international platform, so your personal information may be processed or stored on servers located outside Bangladesh. Countries to which data may be transferred may not have the same level of data protection as Bangladesh.

However, we ensure that appropriate protection of your information is maintained through agreements with third parties.

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Section 8

Policy Changes and Updates

cb55 reserves the right to update this privacy policy at any time. For significant changes, we will publish a notice on the website and/or notify you by email.

If you continue to use our services after a change, you will be considered to have accepted the new policy. We recommend that you visit this page regularly.